HOW TO COMPLAIN
We are committed to provide our clients with the highest level of service at all times. Therefore in the event you are not satisfied with our services, you can initially bring the matter to our attention by:
- Contacting your dedicated Account Manager or
- Calling our dedicated customer service at +357 25 262 020 or
If you still feel you have cause to complain about the financial services provided by CentroFX and our customer service representatives are unable to resolve the matter, you may login to your account and file a complaint to our compliance department using our dedicated complaints’ form available below. The Compliance Department will investigate your complaint and provide you with its findings.
For further details, please refer to our Complaints Handling Policy.
Client Complaints Form